When company operations are compromised by a cybersecurity incident, it’s often because internal IT teams simply haven’t had the time, resources and security expertise to properly develop a security posture in line with industry best practices.

Managed detection and response (MDR) services are the ideal solution to this common business security problem.

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What is Managed Detection and Response (MDR) Security?

With MDR services, your organization can protect valuable data and assets from the evolving threat landscape without overly burdening your internal IT department with responsibilities beyond their capabilities. 

An MDR provider can help your organization minimize the risk of a security incident by delivering around-the-clock security monitoring and threat hunting services at all levels, while human investigation incident response teams manage and remediate security events in real time. 


At Commerx, our partnership with Artic Wolf’s managed detection and response (MDR) services provides our customers with are Service Organization Control (SOC) 2 Type II certified. This designation signifies that the security, availability, processing integrity, confidentialityconfidentiality, and privacy of our MDR service has been independently verified. This provides additional peace of mind to professional service providers and consulting services.

Arctic Wolf MDR Delivered by an Industry–Leading SOC-as-a-Service

security operations center (SOC) is an essential element for managed security services providers (MSSPs). But SOCs are expensive, complicated, and often far beyond the reach of most small to midsize enterprises. Many take the easy route and invest in products, however an investment in new security products is no guarantee of security.

Arctic Wolf™ Managed Detection and Response (MDR) differs from traditional managed security services. It is a dynamic combination of a world-class Concierge Security™ Team (CST), advanced machine learning, and comprehensive, up-to-the-minute threat intelligence. 

Your CST Team is your single point of contact for your Arctic Wolf Managed Detection and Response service. Playing multiple roles as your incident investigation and security advisor, as well as an extension of your internal team, your CST also conducts daily triage and forensics.

Arctic Wolf MDR Capabilities

  • 24x7x365 Eyes on Glass Concierge Security Services Team

  • Security Monitoring, Alerting and Investigation

  • Network Inspection

  • Log Analysis and Research

  • Threat Intelligence

  • Managed Containment

  • Incident Remediation

  • Monthly Reporting

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What Challenges can a MDR Provider Address?

In recent years, businesses from all sectors have noticed an increase in the type, scale and sophistication of cybercriminals and their attacks. This trend shows no signs of abating, and it will result in many organizations struggling to keep pace with the investments in human and technical resources that will be required to protect their environments.

MDR services provide a full suite of advanced security services that organizations can leverage to support the internal security teams and reinforce their defenses without incurring the capital investment costs associated with the development and implementation of an internal security operations center.

Cutting Edge Incident Response

The increasing cost of human expertise and experience, along with growing demands for new security tools and software licenses, will make the development of a comprehensive cybersecurity program cost prohibitive for many organizations.

What’s more, as security threats become more advanced, organizations will have greater challenges filling specialized IT security roles. Security expertise will be in greater demand across the labour market, which will make it more difficult to find and retain top IT talent.

In many cases, novel security threats or ongoing incidents lurk undetected by traditional security mechanisms for far too long. Through proactive threat hunting and intelligence gathering, MDR providers deliver cutting-edge incident response to help prevent and minimize their potential impact.

Through a relationship with a MDR service provider, companies can supplement their teams with external cybersecurity expertise to implement organization-wide security controls at significantly reduced costs than an internally developed solution.

Benefits of Managed Detection and Response Services

An MDR provider can help companies get on the fast track to organizational security maturity. Particularly for a company with limited internal resources, MDR offers the prospect of improved network security, analytics on security events and event management services at a lower cost than would be possible internally


In addition to helping manage overall IT spend, MDR services offer many operational advantages, including:

  • Improved network security monitoring, threat detection and security response procedures and protocols

  • The ability to leverage trusted security expertise without putting additional strain on internal human resources

  • Regular, proactive network inspections

  • Threat response log management, analysis and research

  • Improved threat detection intelligence

  • Managed containment and incident remediation procedures

  • Improved security compliance and monthly reporting

Thanks to (SOC) 2 Type II certification, our MDR services can also help organizations meet industry and regulatory compliance challenges.

To learn more about how your organization can reduce the risk of cybersecurity threats and control IT budgets using Artic Wolf’s managed threat detection and response services, call 1-888-COMMERX

Welcome to the Managed Services economy.

Contact us today to learn about how we can help you.

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